General Ordering Questions

What's the biggest size you do?
Although our largest standard size is 48 by 72 inches, we often paint in sizes even larger than that. The record to date is a painting 20+ feet long.
Do you also sell original art?
We do, and will be adding much more in the coming months. Watch this space
Do your artists sign the paintings?
As a rule we don't ask the artists to sign the painting. However, they are more than willing to do so just let us know if you’d like a signature.
Where are you based?
JW Fine Art Warehouse is based at 3611 Fondren Road, Houston, TX 77063, USA. We have been doing business at this location since 1996.
Who are the artists?
The artists are all experienced, talented individuals, most of which have graduated from college or university. They tend to specialize in a particular style or area, such as impressionism or portraiture. For example, one of the artists here does wonderful highly detailed town or building paintings but can't do a Monet to save his life! For more info see - About our artists
What happens if I don't like the photos you send of the painting?
Process photos and even photos of the finished painting rarely do the actual art justice. The simple face is our paintings always look better in person than they do in a photo, which as well as lacking the impact of a genuine oil painting in all its glory also suffer with color and even detail distortions from the photography. However, the photos do serve a useful role in quality control as they enable customers to see if there are any problems with the painting that need to be fixed. If so, we make revisions (as many as necessary) at no extra cost. Again, PLEASE remember that photos do not accurately portray the painting. We are in the same place as the paintings, alongside the artists, and can let you know when the problems are real or just a result of photography. Oh, and in case you suspect that we’d tell you the painting looked fine just so we could send it out, remember that with a money back guarantee we’d be even more out of pocket if you received the painting but didn’t like it – we would have paid for the shipping! You can rely on us to be completely honest about the state of a painting here in the studio, and how representative the photography is.
When do we pay for the paintings?

Payment, except for certain bulk buyers, is made in full at the time of ordering. There are several reasons for this.

The first is that on occasion we are unable to accept a customer's credit card for some reason, possibly due to bank error or the card failing security checks. Before beginning work on a painting or sending a stock painting out we need to verify that the purchase will go through.

The second reason is that we are painting specifically for you, the customer. If you ordered a portrait, for example, but later didn't have the funds available to pay, we'd be left out of pocket as a portrait from a photo is only going to be appealing to the person it was painted for.

Finally, please bear in mind that all online transactions (such as at Amazon.com for example) work in the same way, with payment being made at the time the order is placed. However, as always, any purchase with Ocean's Bridge is covered by a money back guarantee, so your money is never at risk.

I have a painting my grandmother bought in 1922. Can you tell me what it is worth?
We unfortunately do not offer art valuation services. Nor do we help identify paintings, assist students with homework, or buy art
Can you send the paintings just mounted, not framed?
Yes, we can.
How much discount do I get as a wholesale buyer?
Discount depends on the amount being bought and also on the quality level desired. High quality paintings (our standard) are naturally more expensive than the medium quality preferred by some large wholesalers. For more information please contact us.