Shipping for normal orders is free, and there is no restriction on country. However, we have different options available for wholesale customers, who may wish to buy in bulk or by the container-load.

Absolutely! We do this sort of thing on a daily basis. Please see our Request a Painting section for details and some examples of just how good these paintings can be.

All the paintings on our site are either in the public domain (no longer protected by copyright) or being sold under license, meaning you need not worry about infringing on copyright.

What's the difference between a print and a painting?

We don't sell prints, only paintings, handmade in the traditional way by a real artist. You can see examples of how the paintings are made in the “About…the creative process” section.

WE GUARANTEE EVERY PAINTING COMING OUT OF OUR STUDIO!

As per our guarantee, if you are unhappy with the painting we will refund your money. If you receive the painting but are dissatisfied please contact us and tell us you wish to return the painting. We will then give you the right address (European office for European customers, US office for the rest of the world) and you can mail the package to us with your order number or name printed clearly on the outside of the package. As soon as we receive it, we'll process the refund.

NOTE

If the paintings are damaged when you receive them please let us know immediately. From time to time parcels are damaged during shipping, and when that is the case we replace the painting.

If returning a painting please take care to ensure it is well packaged

The short answer is, we’ll take care of it. When packages are delivered damaged we’ll need you to inform the courier (UPS) at your end, so they can process the complaint. But, as far as your painting is concerned, if it was damaged beyond repair or lost in transit (both rare occurrences, thankfully), we’d immediately dispatch a replacement (or paint a new one for you if it was not one we had in stock).

How do you package your paintings?

Our international shipping is free, but this does not include applicable import duties or taxes that are due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment. The good news is, the vast majority of our customers do not have to pay any such charges, with the exceptions being those in Italy (occasionally) and in Australia, where some have to pay a quarantine inspection charge.

Our standard processing time for all orders is approximately 14 - 21 business days. Some paintings – larger or very complex pieces, for example, or those with very thick texture – might take longer to complete. Please let us know if you have a deadline to meet.