How We Ship

Shipping & Delivery Times

We ship via USPS, UPS, FedEx, or DHL depending on your order's size and destination, and every piece is professionally protected and wrapped before it leaves our Houston store. Shipping cost is based on the size of the piece and is shown at checkout before you pay.

• Ships within 2 business days of your order being placed.
• Transit time after that depends on the carrier used for your order:

• USPS — 2–5 business days
• UPS — 1–5 business days
• FedEx — 1–5 business days
• DHL — up to 8 business days

These are each carrier's own published targets rather than guarantees, so please allow a few extra days for remote areas or during peak periods. Packages are left at your door without a signature required, so there's no need to be home for delivery. We're currently able to ship within the 48 contiguous United States — we hope to offer international shipping in the future. Items ordered together may arrive in separate shipments.

If Something Arrives Damaged

We inspect every piece before it ships, but damage in transit can occasionally happen. If it does, we'll make it right — here's how to help us do that quickly:

1. Inspect your package as soon as it arrives, if you're able to.
2. If you notice damage, take a few photos of both the box and the artwork before unpacking further.
3. Email us at support@jwwallart.com with your order number and photos within 48 hoursof delivery, and we'll take it from there.

A Few More Things to Know

• Shipping charges are non-refundable once an order has shipped.
• If you'd like to cancel after your order has already shipped, return shipping costs will apply.